Changelog

Improved

🎯 New Targeting Triggers for Surveys and Feedback Widgets

Now you can control exactly where your widgets and surveys appear, no code needed! These powerful new trigger options give you more flexibility and pinpoint precision, so you can deliver the right message to the right users at the right time!

Added

📬 Email Forwarding is Here!

We’ve made it even easier to centralize feedback from your team, no matter where it starts. With Email Forwarding, you can now send feedback straight from your inbox to your Userback projects.

Improved

🚀 Smarter, Faster Feedback Merging is Here!

Managing duplicate feedback just got a whole lot easier. We’ve improved how you find, review, and merge similar feedback. No more jumping between views or guessing what’s a duplicate.

Improved

6 Small Improvements with a Big Impact

Not every improvement needs to be big to make an impact. This latest round of updates focuses on thoughtful enhancements designed to improve your workflow and make Userback more efficient and intuitive.

Added

📡 Network Requests

We’ve added Network Request tracking to Developer Tools in Userback! You can now capture outbound HTTP requests as part of feedback submissions and session replays.

Added

Portal Announcements

Keeping your users informed about important updates, feature releases, or service changes can be a challenge. Emails get buried, in-app messages are easily missed, and users often remain unaware of crucial information.

Added

Next-Gen AI Assisted Widget

Feedback is crucial, but it shouldn't slow anyone down. Our Next-Gen AI Assisted Widget streamlines the feedback process with AI-powered assistance and an improved user experience, helping you collect better feedback, faster! 👊

Added

Widget Launcher Improvements

We’ve made two new enhancements to the Widget Launcher, giving you more control over how it appears on your website or app.

Added

Reply Templates

Managing user feedback efficiently means responding quickly and consistently. But typing out the same responses repeatedly can be time-consuming and tedious.