Email Reply Capture, Portal SSO Enforcement, Session Replay Updates, and Auto Delete Empty Users

We're excited to announce the latest updates to Userback, which include some highly requested features from our customers. With these updates, you can expect a smoother feedback management experience, improved security, and compliance with data protection regulations. Here's a quick rundown of what's new:

Intercom Integration, New Feedback Filters, Category Bulk Edit and Voted Idea Highlighting

We're excited to announce the latest updates to Userback, including a Direct Integration with Intercom, new feedback filters, category bulk editing, and voted idea highlighting. These features were all developed based on customer feedback, so we know they'll make a big difference to your workflow.

Assignee Info in Webhooks, Getting Started Checklist, Project Name in Notifications, and Feedback Voting Fix

We've made it easier to track feedback progress with assignee information in webhooks, and onboarding new users with a dynamic checklist. Plus, we've added the project name to notifications and fixed an issue where users could vote on resolved feedback.

New Widget Preview, Email Sharing, Improved Onboarding, and Bug Fixes

Check out the latest updates we've made to Userback. We've given the Widget Preview page a fresh new look, you can now easily share the Widget Code by email and we've improved the onboarding experience for new users. Plus, we've fixed some bugs and made some design improvements.

Advanced Webhooks, Bulk-Send to Connected Apps, and Feedback Filtering by URL

Get ready for some awesome new updates to Userback. We've added Advanced Webhooks, you can now send feedback in bulk to connected apps, and filter feedback by URL. Check out the release notes for more details and links to helpful resources.

Filter by "Category is Empty" and Server Side Rendering Support for NPM Modules

  • 🔦 Filter by "category is empty" on the Feedback page. This was prompted by a recent feature request, now it's easier to manage your uncategorized feedback.
  • 🗃️ NPM Modules now support Server Side Rendering, this compatibility improvement will benefit our React and Vue SDK users.

Feedback Type Included in CSV Export, Fixes to Annotation Scrolling

  • 📥 Export to CSV now includes "Feedback Type"
    This was in direct response to a Feature request last week Idea #2087016, read more on exporting feedback here.

Kanban drag & drop improvements & payment date added to billing page

  • Drag & Drop has been refactored in Project Settings. Some users had reported intermittent issues when reordering Workflow Statuses.
  • Added "Payment Date" column to the Invoices page. You can now see which payment was related to which invoice.

Added Notion and Linear integrations, Browser extensions and Tagging users

  • 🔌✏️ Userback is now connected with Notion
    Notion is the all-in-one workspace that combines notes, docs, project management, and wikis — and makes them all customizable. Tens of thousands of teams and companies around the world use it to collaborate, stay informed, and get more done together.
  • 🔌⚡ Userback is now connected with Linear
    Linear lets you manage software development and track bugs. Linear's streamlined design is built for speed and efficiency — helping high-performing teams accomplish great things.

Changes to our Teamwork & Monday integrations, GDPR improvements and Feedback portal limit increase

  • 📣 Feedback portal limit increased to 5 allowing customers to collect more feature requests and ideas from users on up to 5 projects.
  • 🔌🧑‍🤝‍🧑 Teamwork and Monday integrations now have deeper integration when manually sending feedback.
  • 🗚 Updated widget for greater GDPR compliance by removing the dependency for using Google Fonts. Userback now hosts these instead.