added

Portal Announcements

Keeping your users informed about important updates, feature releases, or service changes can be a challenge. Emails get buried, in-app messages are easily missed, and users often remain unaware of crucial information.

added

Next-Gen AI Assisted Widget

Feedback is crucial, but it shouldn't slow anyone down. Our Next-Gen AI Assisted Widget streamlines the feedback process with AI-powered assistance and an improved user experience, helping you collect better feedback, faster! 👊

added

Widget Launcher Improvements

We’ve made two new enhancements to the Widget Launcher, giving you more control over how it appears on your website or app.

added

Reply Templates

Managing user feedback efficiently means responding quickly and consistently. But typing out the same responses repeatedly can be time-consuming and tedious.

improved

Browser Extension Notifications

🚀 We’ve made the Userback Browser Extension even better!

added

Resolve and Auto-Reply

We're excited to introduce Auto-Reply, a new automation feature designed to save time and improve communication when managing feedback in Userback.

improved

⚙️ Enhanced ClickUp 2-Way Sync Integration

We’re excited to announce our newly enhanced ClickUp and Userback integration, supporting a 2-way sync of status and comments.

added

👩‍💻 Integration Logs

We’re excited to announce the release of Integration Logs! 🎉

added

✍️ Edit Reporter Details

With this latest update, you can easily edit the name and email address of the person who has submitted feedback.

added

🔗 Link Sharing, Project Keys

It's never been easier to share feedback with your team! 💪