Feedback is crucial, but it shouldn't slow anyone down. Our Next-Gen AI Assisted Widget streamlines the feedback process with AI-powered assistance and an improved user experience, helping you collect better feedback, faster! 👊

🚀 What's New

Enhanced Feedback Widget

• Single Feedback Form: Say goodbye to multiple forms for different feedback types. The new widget consolidates all feedback—bugs, ideas, and general comments—into a single, streamlined form, making it easier for users to share their thoughts.
• Embeddable Portal and Roadmap: Showcase feedback, ideas, and discussions in one centralized place with an embeddable portal and roadmap. Share upcoming features and improvements directly within your app or website.
• Simplified Screen Annotation: Users can now highlight, annotate, and submit feedback with even fewer clicks. A more intuitive workflow means faster, more actionable feedback.
• Widget Personalization: Greet users by name and personalize the feedback experience with dynamic placeholders in your widget header and success screens, ensuring a more engaging and tailored interaction.
• Capture User Data: Automatically capture user email and name fields in the background with each feedback submission. Get richer context on who is submitting feedback without requiring manual input.

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Learn More

Click here for help on how to setup your Next-Gen Widget.

AI Assist

• Feedback Type: Use AI to automatically determine whether feedback is a bug, idea, or general comment. This helps to ensure accurate classification whilst also speeding up the process for your users.
• Feedback Title: AI automatically suggests a relevant title, making it easier for users to submit structured feedback.
• User Sentiment: AI analyzes the tone of feedback, providing insights into user satisfaction and concerns.
• Waiting Response: AI evaluates feedback to determine if further action is required, helping teams prioritize responses.

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Learn More

Click here to learn more about AI Assist and how to turn on AI features in your projects.

Widget Templates

We've also created a range of new Widget Templates to help you save time when creating new projects. To check them out, simply create a new project and browse the selection.

New Templates:

• Product Feedback
• Product Feedback and Roadmap
• Visual Feedback
• Bug Reporting
• Feature Request
• Feedback and Support
• Feature Voting and Roadmap

Try Now

The Next-Gen AI Assisted Widget is designed to make feedback effortless for you and your users. Try it today and unlock the full potential of user insights!

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Learn More

Click here for more info on switching your existing Classic Widgets to Next-Gen Widgets.