Changelog

Added

Next-Gen AI Assisted Widget

Feedback is crucial, but it shouldn't slow anyone down. Our Next-Gen AI Assisted Widget streamlines the feedback process with AI-powered assistance and an improved user experience, helping you collect better feedback, faster! 👊

Added

Widget Launcher Improvements

We’ve made two new enhancements to the Widget Launcher, giving you more control over how it appears on your website or app.

Added

Reply Templates

Managing user feedback efficiently means responding quickly and consistently. But typing out the same responses repeatedly can be time-consuming and tedious.

Added

Resolve and Auto-Reply

We're excited to introduce Auto-Reply, a new automation feature designed to save time and improve communication when managing feedback in Userback.

Added

✍️ Edit Reporter Details

With this latest update, you can easily edit the name and email address of the person who has submitted feedback.

Improved

⚙️ Enhanced Jira 2-Way Sync Integration

At Userback, we understand the importance of managing feedback fast and efficiently. Particularly when you have bug fixes and customer feedback being managed across multiple teams and tools.