improved

🔢 1-5 Feedback Rating

We've made a small change with a massive impact – introducing the 1-5 numbering addition to the rating field type! This opens up a world of possibilities for gathering insights on various aspects of your products and services.

added

🔀 Move feedback between projects

Say hello to the ability to Move Feedback Between Projects. You can now easily transfer feedback items between different projects with just a few clicks! No more wasting time trying to organize scattered feedback or resubmitting to the right project. You have the power to ensure feedback lands right where it's needed, with the team members who can make things happen.

added

🔐 Two-Factor Authentication

Today, we're introducing Two-Factor Authentication (2FA) to Userback! 2FA is an additional layer of security that adds an extra step to the login process, ensuring that only authorized users can access their Userback accounts.

Merge Feedback, Voter List, and Feedback Received Notifications

We're excited to share some new features we've added to Userback, making it even easier to manage feedback and stay on top of customer requests. Here's a quick rundown of what's new:

Email Reply Capture, Portal SSO Enforcement, Session Replay Updates, and Auto Delete Empty Users

We're excited to announce the latest updates to Userback, which include some highly requested features from our customers. With these updates, you can expect a smoother feedback management experience, improved security, and compliance with data protection regulations. Here's a quick rundown of what's new:

Intercom Integration, New Feedback Filters, Category Bulk Edit and Voted Idea Highlighting

We're excited to announce the latest updates to Userback, including a Direct Integration with Intercom, new feedback filters, category bulk editing, and voted idea highlighting. These features were all developed based on customer feedback, so we know they'll make a big difference to your workflow.

Assignee Info in Webhooks, Getting Started Checklist, Project Name in Notifications, and Feedback Voting Fix

We've made it easier to track feedback progress with assignee information in webhooks, and onboarding new users with a dynamic checklist. Plus, we've added the project name to notifications and fixed an issue where users could vote on resolved feedback.

New Widget Preview, Email Sharing, Improved Onboarding, and Bug Fixes

Check out the latest updates we've made to Userback. We've given the Widget Preview page a fresh new look, you can now easily share the Widget Code by email and we've improved the onboarding experience for new users. Plus, we've fixed some bugs and made some design improvements.

Advanced Webhooks, Bulk-Send to Connected Apps, and Feedback Filtering by URL

Get ready for some awesome new updates to Userback. We've added Advanced Webhooks, you can now send feedback in bulk to connected apps, and filter feedback by URL. Check out the release notes for more details and links to helpful resources.

Filter by "Category is Empty" and Server Side Rendering Support for NPM Modules

  • 🔦 Filter by "category is empty" on the Feedback page. This was prompted by a recent feature request, now it's easier to manage your uncategorized feedback.
  • 🗃️ NPM Modules now support Server Side Rendering, this compatibility improvement will benefit our React and Vue SDK users.