improved

We've added a dedicated area to manage all your Connected Apps

over 2 years ago by Daniel Rae

🔌⚡Userback now has a centralised way to manage your Integrations across all Projects from your Account Settings with Connected Apps. Save time and increase security by using existing connections set up from other Projects rather than creating a new connection each time.

improved

Import via CSV, Filter by Feedback Type (Integrations) and more

over 2 years ago by Daniel Rae

📤 Import Feature Requests with a CSV to the Feedback Portal. Moving Feature Requests to Userback from a 3rd Party System (or a "master" spreadsheet) is now easier than ever!
🔍 We've also added a filter Feedback Source: CSV Import in line with the new Import CSV feature above. That makes sense right?
⤴️ You can now filter by Feedback Type with our Slack and MS Teams integrations. If you want to limit Slack or Teams notifications to just Bug Reports or Feature Requests, now you can!
⚡There is now a quick-search field when adding Categories to Feedback in the Feedback Viewer. We hope this speeds up your Feedback workflow!

improved

over 2 years ago by Daniel Rae

🧹 Archived Projects are now automatically deleted 12 months from the archive date. We'll send an email reminder within 30 days of deletion as a courtesy, we've also included "days until archived" on the Projects page.
⤵️ New Feedback can now be assigned automatically to any project team member based on Feedback Type (General Feedback, Bug Report, or a Feature Request). If you regularly assign the same Feedback Types to the same person, this is for you!
🖥️ We've added the macOS version number to Feedback Session Info, originally we only provided the macOS release name. For example: macOS Big Sur → macOS Big Sur 11.6.7.
📣 There's now a "Feedback portal activated" icon next to the Project title on the Projects page. We've made it easier to see exactly which Project has an active Feedback Portal.
🔌 Integration errors are now easily identified with a prompt on the Integrations and Overview page. "Have you tried turning it off and on?".