⚙️ Enhanced Jira 2-Way Sync Integration
At Userback, we understand the importance of managing feedback fast and efficiently. Particularly when you have bug fixes and customer feedback being managed across multiple teams and tools.
That’s why we’re excited to announce our newly enhanced Jira and Userback integration, supporting a 2-way sync of status and comments.
Now, when you update feedback status or leave comments in either Jira or Userback, those changes will automatically reflect in the other platform in real-time. This means no more manual updates, fewer missed communications, and a smoother workflow for your team.
Jira 2-Way Smart Sync
Key Features:
- Sync status updates both ways between Jira and Userback
- Sync new comments both ways between Jira and Userback
By keeping everyone in sync, from developers to product managers and customer support, you’ll improve collaboration, stay aligned, and save time while delivering a more streamlined experience for your users.
Ready to get started? Simply visit your Jira integration settings in Userback and turn on the "Smart Sync" options.