Overview

The Userback Access Token authenticates and grants the widget access to your workspace. It is essential for integrating the widget into your applications.

Finding Your Access Token

You can locate your Userback Access Token directly inside the widget Userback Code in your workspace by clicking the Code Icon in the top-right corner of the Userback interface. Ensure you're logged in to your Userback workspace and look for the icon as shown below:

Key Features

• Single Token for All Projects: One access token is sufficient for your entire workspace, regardless of the number of projects.
• Domain Control: Widget availability is managed directly within Userback. Ensure the following:
  • The domain is correctly added to a project.
  • The widget is configured appropriately for the specific project.

Troubleshooting

If the widget does not display on your website:

1. Verify that the domain is added to your project in Userback.
2. Check your project settings to ensure correct configuration.
3. Refer to our Widget Troubleshooting Guide for detailed assistance.

🛟 Support

Need help? Here’s how to get assistance:

1. Log in to your Userback workspace.
2. Click the Help Center icon in the top-right corner.
3. Select Contact us to start a chat with our support team.