π Prefill Form Fields
Overview
Make it easier for your users to submit feedback by pre-filling key fields. This feature streamlines the feedback process and enhances user convenience. Looking to take it a step further? Explore User Identification for advanced user identification.
Prerequisites
Before you start, ensure the following:
- Userback Workspace: A workspace is required to manage feedback.
- Userback Widget Installed: Follow the Widget Installation Guide to set up the widget.
- Plan Availability: Available on all plans.
Basic Usage
You can prefill feedback form fields like email, name, categories, and priority.
Userback.email = '[email protected]';
Userback.name = 'Jane Doe';
Userback.categories = "Frontend";
Userback.priority = "urgent"; // Options: low, neutral, high, urgent
Common Use Cases
1. User emails
Automatically populate the email field:
Userback.email = '[email protected]';
2. User names
Pre-fill the user's name for a seamless experience:
Userback.name = 'Jane Doe';
3. Feedback Categories
Set default categories to guide feedback, like "Frontend" or "UI":
Userback.categories = 'UI';
4. Priorities
Automatically assign feedback priority (e.g., urgent):
Userback.priority = 'urgent';
π Support
Need help? Hereβs how to get assistance:
- Log in to your Userback workspace.
- Click the Help Center icon in the top-right corner.
- Select Contact us to start a chat with our support team.
Updated 12 days ago