📝 Prefill Form Fields

Overview

Make it easier for your users to submit feedback by pre-filling key fields. This feature streamlines the feedback process and enhances user convenience. Looking to take it a step further? Explore User Identification for advanced user identification.

Prerequisites

Before you start, ensure the following:

Userback Workspace: A workspace is required to manage feedback.
Userback Widget Installed: Follow the Widget Installation Guide to set up the widget.
Plan Availability: Available on all plans.

Basic Usage

You can prefill feedback form fields like email, name, categories, and priority.

Userback.email = '[email protected]'; 
Userback.name = 'Jane Doe';
Userback.categories = "Frontend";
Userback.priority = "urgent"; // Options: low, neutral, high, urgent

Common Use Cases

1. User emails

Automatically populate the email field:

Userback.email = '[email protected]';

2. User names

Pre-fill the user's name for a seamless experience:

Userback.name = 'Jane Doe';

3. Feedback Categories

Set default categories to guide feedback, like "Frontend" or "UI":

Userback.categories = 'UI';

4. Priorities

Automatically assign feedback priority (e.g., urgent):

Userback.priority = 'urgent';

🛟 Support

Need help? Here’s how to get assistance:

Log in to your Userback workspace.
Click the Help Center icon in the top-right corner.
Select Contact us to start a chat with our support team.