The Userback Mobile SDK already lets your iOS and Android users report bugs and share feedback without leaving your app. Now it does surveys too, so you can hear from mobile users the same way you do on web, inside the same workflow.

What's New

Your NPS, CSAT, and other surveys now live in the same place as the rest of your mobile feedback. No separate tool, no separate SDK, no separate place for that data to live.

Key Features

• Trigger surveys from anywhere in your app: Whether it's an NPS after checkout or a CSAT after a support interaction, you decide exactly when and where surveys appear.
• No extra configuration needed: Mobile Surveys use the same survey configuration you've already set up, no extra setup required.
• Full context on every response: Survey responses include the same contextual data as your other mobile feedback, so you always know who responded and where they were in your app.

How It Works

1. Connect the Userback Mobile SDK if you haven't already
2. Configure your survey in Userback the same way you would for web
3. Trigger the survey from the relevant point in your app
4. Responses appear alongside your other mobile feedback in Userback

Mobile surveys are available on the Business Plus plan. View the Mobile SDK Docs and start hearing from your mobile users today.