Every notification Userback sends now has a status you can check: Sent, Delivered, Failed, Bounced, or Suppressed (notifications turned off).

Key Features

• See who was notified about a feedback item, where (email, Slack, etc.), and when
• Confirm a reporter received their update before following up
• Spot if someone's turned off notifications, so you know to reach them another way

How it Works

Just click on the bell icon next to the comment to see the full history: who got notified, the channel it went through, and the exact time it happened.

Available now on all plans, no setup required.