Added

New Feature: Capture Feedback Directly from Slack

Valuable feedback gets lost in Slack every day. A customer reports a bug in a channel, someone flags a great idea in a DM, and by the time it reaches the product team, the context is gone. The Userback Slack App fixes that.

Key Features

  • One-click feedback from any message: Convert any Slack message into a Userback feedback item directly from the conversation, no switching tools, no copy-pasting.
  • Feedback linked to the source: Any conversation can be captured in Userback and linked to the Slack user who submitted it, so you always know where it came from.
  • Works across your whole team: Any channel, any DM, anyone with the Slack App installed can log feedback the moment they see it.
  • Per-user installation: Each Userback user connects individually to keep permissions clean and simple.

How it Works

  1. Install the Userback Slack App here
  2. Authenticate your Userback account
  3. In any Slack channel or DM, open the ellipsis menu next to a message and select Create feedback in Userback
  4. Pick your project, review the description, and send

The feedback appears instantly in your Userback dashboard, linked to the Slack user who submitted it.

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Stop losing feedback in Slack.

Install the Userback Slack App Today!