Open Intercom Messenger

If you use Intercom for Live Chat, you can follow the instructions below to have the Userback Widget trigger Live Chat in your app or website.

Just make sure you've installed the Intercom Widget code on the same page as the Userback Widget code before following these instructions.


PRO TIP: Want to hide the Intercom Widget before it's called? Learn how to hide here.

How to open Intercom Messenger with Userback?

  1. Navigate to Projects > Widget Settings.
  2. Expand "Feedback Type".
  3. Enable the "Contact us link", and you'll see a text input appear.
  4. Paste the following code into the text input.

Reference: Intercom JavaScript API