Help & Support

Welcome to the Userback Developer Docs! We have written extensive guides to help you implement powerful customizations and integrations with Userback. We cover everything from Installing to Customizing using our Javascript API.

Whilst helpful, we've targeted this information towards our more technical users. We've created simpler guides (without all the jargon) which can be found in our Help center.

What's the best way to get help?

The simplest way to learn about Userback. We've created helpful articles, with tips, guides, best practices, and more.

πŸ’‘ Submit an idea

Have an idea for something we should add or change? Add your Feature request to our Feedback portal and we'll share it with the community, with enough interest we'll make it happen!

🐞 Report a bug

You can Report a bug in-app by clicking the question mark on the bottom left-hand side, then selecting Report a bug.

πŸ›ŽοΈ Live Chat

Head to the Userback Website and click the chat bubble on the bottom right-hand side. You can also launch our Live Chat in-app by clicking the question mark on the bottom left-hand side, then selecting Contact.

πŸ“¬ Email Us

Looking for a good old-fashioned email address? You've found it. Use [email protected] for any General Queries, Product Bugs/Feedback, or Account & Billing questions.


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